Privacy Policy

Who we are

PRS Intel is a brand name operated by Marks Out Of Tenancy Ltd, a limited company registered in England and Wales under company number 09535920, whose registered office is at 12 Greenway Farm Bath Road, Wick, Bristol, England, BS30 5RL.

This privacy policy aims to give you information on how we collect and process your personal data through your use of this website, including any data you may provide through this website. In this policy we describe what information we collect, who we may disclose it to, and what uses we put it to. This website is not intended for children and we do not knowingly collect data relating to children.

It is important that you read this privacy policy together with any other fair processing and acceptable use policies we provide when we are collecting of processing personal data about you, so that you are fully aware of how and why we are using your data.

Marks Out Of Tenancy Ltd (referred to in this policy as “we”, “us” or “our”) is the controller and responsible for your personal data.  If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact us using the details set out further below.

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

What Information We Collect and How We Collect It

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

Identity Data: this includes your first name, last name and email address. It may also include your phone number.

Log Information: When visiting our site, the IP address and the browser settings of your device are registered. These are recorded to enable us to address any misuse or unlawful actions in connection with the visit on or use of our site. Further, the IP address is used to determine from which city/town you are accessing our site.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
  • Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests.
     

The individual cookies we use and the purposes for which we use them, are as follows:

Google Analytics to allow us to track usage of users on our site. As a user navigates between web pages, Google Analytics provides us (and all website owners who uses it) JavaScript tags (libraries) to record information about the page a user has seen, for example the URL of the page. The Google Analytics JavaScript libraries use HTTP Cookies to “remember” what a user has done on previous pages / interactions with the website.  Google Analytics supports three JavaScript libraries (tags) for measuring website usage: gtag.jsanalytics.js, and ga.js.  For further details, please see Google Analytics’ privacy policy by clicking on this link

How we Use the Information we Collect (GDPR)

We will only use your personal data when the law allows us to in accordance with a lawful basis. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests, such as:
    •  to keep our records updated and to study how users use our website, products and services;
    • to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy;
    • to develop our products/services and grow our business;
    • for running our business, provision of administration and IT services, network security, to prevent fraud.
  • Where we need to comply with a legal obligation.

Keeping user’s data secure

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. 

In particular, we will use technical and organisational measures to safeguard user’s personal data, for example:

access to a user’s account is controlled by a password and username that are unique to them; and

we store user’s personal data on secure servers, using encryption.

While we will use all reasonable efforts to safeguard user’s personal data, users acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from users or to users via the internet.

However, we have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Who we share your data with

We limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. 

How long will you use my personal data for?

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

Our contact details

We welcome user’s feedback and questions. If you have any queries about this privacy policy or wish to contact us, please send an email to voice@marksoutoftenancy.com or you can write to us at our registered office listed above. 

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.